One-Stop Technical Support & Professional Service
OceanX Product Support Lifecycle provides you with the predictable support availability guidelines, allowing you to manage your support needs and plans for system upgrade.
OceanX Product Lifecycle Information
|OceanX ECM 3.0||26 Feb 2019||Currently in mainstream support and will enter extended support status after release of the second subsequent version|
|OceanX ECM 2.0||01 Feb 2018||Currently in mainstream support and will enter extended support status after release of the second subsequent version|
|OceanX ECM 1.8 SP2||26 May 2017||Extended support|
|OceanFax Fax Server|
|OceanFax 6.0 SP1||09 Apr 2020||Currently in mainstream support and will enter extended support status after release of the second subsequent version|
|OceanFax 6.0||26 Feb 2019|
|OceanFax 5.0 SP1||26 May 2017||Extended support|
|OceanFax 5.0||29 Jan 2016||End of support|
|OceanFax 3.0 SP1&2||26 Jan 2014||End of support|
|OceanFax 3.0||15 Jun 2012||End of support|
|OceanFax 2.0||29 Mar 2011||End of support|
|OceanFax 1.8||08 Oct 2009||End of support|
|OceanFlow – Approval & Workflow System|
|OceanFlow 1.8||Mar 2011|
Please note: to obtain the latest patches and hotfix, please email to email@example.com.
OceanX Support Lifecycle Policy
The OceanX Product Support Lifecycle policy specifies OceanX products’ three different support phases from launch date to end of support. Customers can track the launch date of the version they purchased and the support phase it is in. Using the information on this page, customers are able to effectively plan their software investment, to avoid any gaps in support.