One-Stop Technical Support & Professional Service
Our Services support team has rich experience and knowledge to offer total support and service including delivery, installation, on-site maintenance and user training to our customers. Our professional technicians have been well-trained with a professional qualification, such as Microsoft Certified System Engineer and Microsoft Certified Professional. With this valuable human resources, OceanX can provide the highest standard of pre-sales and post-sales support and service covering the China and Hong Kong region. We fully understand our customers and believe that our speedy and high-quality services can satisfy their business needs.
To meet our customers’ requirements, OceanX provides Professional Support Services including:
- Technical services for the initial installation
- Deployment, implementation and integration of OceanFax Fax Server
- Remote support, including telephone and email support
- On-site support upon customer requirement
- User training, including the training to administrator and end users